Our digital service delivery approach is guided by agile methodologies, which have grown from software development processes. Agile harnesses iterative cycles in which solutions evolve through collaboration between self-organising cross-functional teams. Its principles are summarised in its seminal declaration, the Agile Manifesto.
We understand the process required to meet the Digital Service Standard as outlined by the DTA and have honed our service design and delivery process to comply with the standard. Our service delivery process and documentation provides everything required for staged or in-flight assessment, as either DTA or self assessed.